Frequently Asked Questions
Workout and Nutrition Questions
After subscribing, you receive immediate access to the LJW workout library as well as six new, guided workouts weekly! Lexi does the entire workout “with” you so you feel as if you’re working out alongside a friend.
- Premium Access to the 1st Phorm App is included with your LJW 1:1 Nutrition Guidance subscription!
- Customized calories & macronutrients specific to YOU and your goals!
- Weekly assessments from your NASM Certified LJW Nutrition Advisor
- Unlimited direct messaging to the LJW nutrition team
- Individual 15 minute “office hour” call slots with LJW nutrition advisor as needed
- User friendly food scanner and recipe builder
- Custom supplement recommendations (always optional) for your needs
- Progress photo bank
- Weight chart/body measurement tracker
- Nutrition education from a team of certified nutrition coaches
YES! LJW workouts are scalable to all fitness levels and Lexi offers modifications to ensure that you can stay active throughout your pregnancy, making delivery and postpartum smoother!
However, we always recommend consulting with your doctor before engaging in physical activities.
Yes, depending on which subscription you purchased, your membership will renew every 30 days (monthly) or every 90 days (quarterly).
Yes!
No! The LJW Facebook group is great for extra accountability, support and camaraderie but it’s not at all required!
Merch Questions
We fulfill all LJW merch ourselves and aim to get it to you within 2 weeks.
Please email customerservice@lexijwellness.com for returns or exchanges.
Loyalty Questions
You can earn points by writing us a review or referring a friend. Please visit our Rewards page to sign up and to view other ways to earn points.
Head to Manage Subscription on your account page to use your rewards toward your active subscription.
You can check your points balance by logging into your account on our website and visiting our rewards page.
Yes, customers keep their tier status for a minimum of 12 months and have 12 months to either maintain or upgrade their status.
No, we offer $5, $10, $20, $30, $40 and $50 discount redemptions.
You will receive points from referring a friend after our 7 day approval period once they complete their purchase. These codes can be used by new customers only.
No. Loyalty points have no cash value and cannot be transferred, sold, or exchanged.
After completing "add your birthday" you will receive your points after a 30 day pending period. If you entered a birthdate that has already passed, you will receive points the following year.
Yes, they expire after 1 year.